Brief Description of the position:

The holder of the position ensures the availability of After-Sales Diagnosis Scripts and In-Car Diagnosis Functions and is suitable for the respective markets on vehicles, platforms and electrical architectures undertaken by VCTC.

Key Tasks:

• Act as major contact from After-Sales for JVs with regards to After-Sales Diagnosis Scripts and In-Car Diagnosis Functions development.
• Identify and define After-Sales Diagnosis requirements and communicate with relevant stakeholders to ensure that diagnostic requirements are implemented.
• Evaluate and analyze After-Sales Diagnosis functions related feedbacks from JVs and market(s), continuously improvement of After-Sales Diagnosis Functions.
• Manage and collect After-Sales Diagnosis Function requirements from JVs.
• Research, collect and analyze information regarding the In-Car Diagnosis and Remote Diagnose content.
• Develop After-Sales Diagnosis Scripts and In-Car Diagnosis functions.
• Support Guided Fault Finding development and test.
• Manage and maintain robust and efficient communication channels with all relevant departments, entities and regions.
• Implement and manage the standard process and align with relevant counterparts for After-Sales Diagnosis development.
• Support After-Sales related topics based on expertise and capacity.

Qualifications and skills required for the position:

• Master or bachelor degree in the field of vehicle engineering, computer science, software science, electric & electronics engineering, vehicle diagnosis.
• Working experience in the field of automotive industry, especially with vehicle diagnosis experience.
• Knowledge in the area of vehicle electronics and vehicle diagnosis
• Experience in project management methods in all project phases
• Skills in analytical thinking, strategy and planning
• Experience in an international working environment and in cross-functional project teams
• Very good communication skills (target group oriented and culturally sensitive)
• Ability to work in a dynamic environment, deal with uncertainties, master high pressure
• Commitment for knowledge documentation
• Fluent in Chinese and English, German would be beneficial
• Committed to maintain quality and efficiency