Brief description of the position:
• Ensuring the availability of a holistic, up-to-date, and prioritized TOP error list • Steering and coordination of E/E error management within TE • Achieving the highest possible product quality for the customer in close collaboration with the specialist departments
Key Tasks:
Manage error tracking process and communication and escalation channel in assigned projects, incl. but not limited to configuration management, process setting, risk reporting and ticket quality control
Organize regular error tracking meetings to review progress, coordinate resources, resolve problems and conflicts, and ensure successful error ticket fixing
Data mining and analysis from existing error status. Define and adapt lessons learned from the error ticketing tracking for project team, esp. validation continuous improvement.
Creating Daily error report with management overview and Organize the error round for the escalation and clarification of the error tickets, whose handle time is beyond the regular time
Cross domain/teams/departments/stakeholders’ communication to establish strong cooperation and collaboration to achieve project validation scope delivery
Organize top issue round and timely escalation the top issues to the management meeting
Enhance the Error management with the AI solution, E.g., Ensuring the quality check of error tickets
Participation in necessary statements and approval recommendations from a system integration perspective based on error reports, as well as assessment of the error status from the E/E integration perspective
Qualification and skills required for the position:
Education: Bachelor degree in Automotive/ Electrical/Industry Engineering, or comparable qualification
Working experience: Experience in project management, 5+ working experience or 3 + year in VW, with PMP(project management professional) certification as prefer; 3+ year in quality management system
Knowledge, skills and others: Abilities in communication and organizing; Structured and organized way of working; Knowledge and experience in Jira, ALM or similar ticket system and reporting system Knowledge and experience in error management and AI Agent Konw-How on New energy vehicle basis & Intelligent vehicle basis Authority according to the rules of procedure of the E/E error meeting, particularly voting rights in unanimous decision-making Decision-making on the need for escalation