Brief description of the position:

The job holder operates in a central HUB function, providing services to all entities within the Hefei Hub organization. The role is the key contact relating to all iD card production, IT certificate management and access granting, ensuring the business units can allow their employees the correct physical and technical access to fulfill their roles.

Key Tasks:

1. Creation, production and distribution of all iD card types within Hefei Hub entities
2. Act as the Registered Authority Officer (RAO) for all Hefei Hub entities. Ensuring the issue, revocation and management of all PKI certificates
3. Grant and revoke access to all Hefei Hub locations, ensuring the correct approvals are obtained
4. Administrate access groups, ensuring the creation and auditing of groups and their members
5. Provide consultancy to colleagues and relevant external staff & visitors relating to iD cards, PKI topic sand access management
6. Coordinate communications via a centralized mailbox, ensuring incoming requests are processed and responded to in a timely manner
7. Ensure the procurement and required stock of all iD cards and related consumables 
8. Process relevant IT Helpdesk tickets via the supplier system
9. Recording and analysis of card centre data, identifying efficiencies and ensure value to the service provided to the Hefei Hub entities
10. BU liaison relating to onboarding and offboarding schedules, audits and other card center related topics

Qualification and skills:

• Bachelor or above
• Previous security or administrative experience 
• Knowledge of access control systems and databases preferred
• Competent with MS Office tools, in particular MS Excel
• Advanced English speaker, good at communication both orally and in writing.
• Work conscientiously and responsibly; flexible and open mindset;optimistic and outgoing.