Brief description of the position:
Responsible for driving organizational effectiveness, process optimization, and standardization in Region China. Establish and implement regional process and governance framework, support organization development (OD) projects & workforce structure steering. Delivery of efficient process solutions aligned with corporate goals, and balance process standardization and business results.
Key Tasks:
- Conduct process diagnosis and function analysis to identify inefficiencies; design actionable optimization plans and track implementation
- Promote cross-departmental/cross-entity process harmonization, define process KPIs, and drive continuous improvement.
- Introduce and promote Corporate Process Model (CPM) in Region China, matching technical solutions with business needs.
- Support governance work by formulating organizational change process frameworks, document archiving, and process digitalization
- Support digitalization of organizational-related processes, report generation, and tool optimization to improve efficiency and accuracy of organizational data tracking.
- Provide professional process consulting support to internal and external stakeholders upon request.
- Assist in workforce structure tracking, report preparation, and provide solution-based consultation for grading management relevant processes
- Support OD projects by assisting in organizational diagnosis, process deficiency analysis, and documentation of optimization measures
- Adapt to dynamic business needs and complete other assigned process optimization support tasks.
Qualification and skills required for the position:
Education: Bachelor’s degree or above in Business Administration, Organizational Development, Process Engineering, or related fields.
Working experience: Minimum 3-4 years in process optimization, digitalization or project coordination; preference for experience supporting OD, workforce management or governance.
Knowledge, skills and others:
- Proficient in process engineering tools (e.g., process mapping), digitalization tools and data analysis platforms.
- Basic understanding of organizational change management, workforce structure analysis and governance frameworks.
- Strong ability to identify process inefficiencies and design feasible solutions.
- Excellent stakeholder collaboration, communication and consulting skills.
- Fluent in English and Mandarin (written and spoken).
- Proactive, detail-oriented and adaptable to dynamic environments.