Harbor assistant

Main goals and objectives:

1. Office administration tasks, communication with other harbour colleagues and Beijing colleagues. Assist IT problem solving including office and R3 computer.
2. Support to place parts order/return process from domestic resources according to the requirement from harbour colleagues
3. Prepare harbour weekly/monthly reports to supervisor and harbour manager
4. Maintain data in PPDI system, includes ETD initial data/factory fault translation/faults configuration and so on
5. Communicate with purchasing colleagues to support supervisor to handle harbour daily business

Responsibilities / Tasks:

Main Tasks –

1. Support to place parts order/return process from domestic resources according to the requirement from harbour colleagues

• Based on parts request from Technician, place the parts order from R3 system.
• Maintain documentation upon parts arrival and distribution parts into the following process
• Support harbour manager to create factory invoice when action finishes. Monitor charge back process.
• Support and arrange on parts/documents delivery work 

2. Prepare harbour weekly/monthly reports to supervisor and harbour manager

• Prepare business status draft reports(including /weekly/monthly/ report) to supervisor and department management team
• Summarize and provide data for harbour KPIs monitor
• Additional special reports/presentations assignment from harbour manager

3. Operation and maintenance of harbour operational online system (PPDI)

• Maintain data in PPDI system, includes ETD initial data/factory fault translation/faults configuration and so on
• Support to submit ticket, include incident and service request
• Export scan data from PPDI and upload to specified share folder

4. Communicate with purchasing colleagues to support supervisor to handle harbour daily business

• Handle harbour daily administration tasks. Communicate and support on placing order with suppliers, including consumable materials, special & general tools, equipment
• Ensure administrative support in harbour remote offices, including working clothes, furniture, stationaries, appliances and other daily consumptions
• Support harbour supervisor on harbour projects bidding process, such as. Pre-PDI service, repair or action support, etc.

5. Team coordination and administration

• Harbour daily business support
• Keep department fix assets under proper management as per company regulations and requirement
• Technical terms translation support in oral and written form
• Archiving and documentation systematically as per company regulation

Special task –

• Special tasks assigned by harbour manager 

Necessary education:

• Preferably university graduate (preferably automotive related).

Personal skills:

1. Computer skills e.g. Microsoft Office applications
2. Good communication and organizational skills as well as problem solving skills
3. High motivated with pro-active, detail and quality-oriented working attitude
4. Strong sense in data analyse and quality management system will be a plus
5. Strong executive power, high efficiency for multi-tasks, initiative, team spirit

Working experience (in years):

1. At least 2-years office working experience (preferably automotive related industry)
2. Knowledge about Audi brand vehicles
3. Experience in , ETKA, R3 system will have advantage
4. Experience in FBU vehicle import businesses is a plus

Remarks (Language, IT-Knowledge, Certificates etc.):

1. Excellent English or German skills, written and spoken
2. Proficient Microsoft office knowledge

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